In this excellent Audio-Book, of the book by the same title, Apostle Kenneth Sesley shares the importance of "The Pre-Service" for First-Guest and how we only have one opportuaniyt to make a first impression.  We must create a comfortable envioronment for each of our guests and members  by  interacting properly with everyone who sets foot on our church’s property – from first-time guests to long-time members.  The primary purpose of our First Impressions Team is to influence the most important people on our church grounds...our first-timer guests...in a positive manner. The pre-service mission, if we choose to accept it, is to do everything we can to take our guest’s guard down (and even put a smile on his or her face) before the service even begins.
 
There are four primary ways we can influence our guests during the pre-service:
 
1. By controlling how they are greeted;
 
2. By controlling how they are directed;
 
3. By controlling how they are treated;
 
4. By controlling how they are seated.
 
This book was written primarily for Disciple Makers International Churches, but any church can adapt it to their church culture or create a brand new culture if necessary.